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Support
Getting Started with VoiceQ Cloud
A beginners guide on setting up VoiceQ Cloud in your workflow.
Introduction to VoiceQ and its Features
Overview
VoiceQ is a comprehensive software solution tailored for professionals in the audio and video industry. Whether you're involved in dubbing, translation, ADR, or recording metrics analysis, VoiceQ streamlines your workflow and enhances your productivity.
Key Features:
Collaborative Workflow: Cloud-based voice solutions often enable multiple users to collaborate on projects simultaneously, regardless of their physical location.
Real-time Access: Users can access their voice projects from anywhere with an internet connection, facilitating remote work and flexibility.
Cloud Storage: Projects and associated data are stored securely in the cloud, reducing the need for local storage and ensuring data accessibility.
Scalability: Cloud solutions typically offer scalability, allowing users to adjust resources based on project requirements.
Automatic Updates: Cloud-based solutions often provide automatic updates, ensuring that users always have access to the latest features and improvements.
Security Features: Robust security measures, such as encryption and authentication, help protect sensitive voice data stored and processed in the cloud.
Compatibility: Cloud platforms are designed to be compatible with various operating systems, making them accessible to users on different devices and platforms.
Integration Capabilities: Integration with other cloud services and applications can enhance the overall functionality of voice solutions.
Centralized Management: Administrators can manage user permissions, track progress, and oversee projects from a centralized dashboard.
Cost-Efficiency: Cloud-based solutions often follow a subscription or pay-as-you-go model, allowing users to pay for the resources they use, potentially reducing upfront costs.
Getting started video
Studio Managers
If you are managing multiple cloud accounts and need help sorting out a backend management system, please feel free to contact our team to get started with managing licenses.
Step-by-step setup guide
1. Setting up registration for VoiceQ Cloud
Head to our website & click the ‘Sign-up’ button. Fill-out the sign-up form and enter all your details. Enter your Name, Email, Country, Phone number (optional), Company and selected Plan option.
You will then receive an activation email from ‘no-reply@voiceq.com’ with a link to set up a new password. Please check spam folder if there is no email received and whitelist to allow further communication.
Once you receive the email select activate to complete the signup process.
2. Logging in
Open the VoiceQ Cloud application on your browser app.voicecloud.com. You will be prompted to login on the main page with your account. If you don’t remember your login, you can choose the option to ‘Forgot your password?’ button and enter your login email to receive a password reset email.
Two factor Authentication will trigger and send you a code to enter your account. You may deactivate if not required in your user preferences.
3. Managing multiple accounts for VoiceQ Cloud
If you are managing multiple cloud accounts and need help sorting out a backend management system, please feel free to contact our team to get started with managing licenses.
5. Implementing VoiceQ Cloud
We have a variety of implementation support tools for new users. This included; detailed user guides and getting started tutorial videos located in our Support Portal.
When opening VoiceQ feel free to sign into VoiceQ Cloud. If you do not have a VoiceQ Cloud account or would like to add one feel free to sign-up on the VoiceQ Cloud website. If the user does not wish to sign up they may opt to deselect the 'Show login window automatically' checkbox option.
Whitelisting VoiceQ Cloud servers
- To allow secure web access to VoiceQ Server allow access to https://app.voiceqcloud.com/. The client administrator enables site access with open access to all extensions from this URL.
- For AWS permissions use, http://voiceqcloud-prod-ami2.eba-qp3ydnkm.us-west-1.elasticbeanstalk.com/
- Note the extension via AWS is not private (https) until VoiceQ adds its privacy certification once the user clicks through via a browser and is unique to each user.
For any further inquiries or feedback, please contact our support team at support@voiceq.com. We're committed to continually refining VoiceQ Cloud to meet and exceed your expectations.