Support
A beginners guide on setting up VoiceQ in your workflow.
VoiceQ is a comprehensive software solution tailored for professionals in the audio and video industry. Whether you're involved in dubbing, translation, ADR, or recording metrics analysis, VoiceQ streamlines your workflow and enhances your productivity.
If you are managing multiple iLok accounts and need help sorting out a backend management system, please feel free to contact our team to get started with managing licenses.
Before installing VoiceQ, ensure your system meets the following requirements for optimal performance:
Operating System:
• macOS 10.12 Sierra or later
Processor:
• Multi-core processor (Quad-core or higher recommended)
RAM:
• 8GB of RAM (16GB or more recommended for larger projects)
Storage:
• 500MB of available hard-disk space for installation
• Additional space for project files and media assets
Graphics:
• A dedicated graphics card with at least 1GB VRAM (2GB or higher recommended for video playback)
Monitor:
• A high-resolution display (1920x1080 or higher recommended)
Internet Connection:
• Required for software activation, cloud features, and updates
Audio Hardware:
• Compatible audio interface for recording and playback
Input Devices:
• A mouse and keyboard (or equivalent input device)
Optional:
• MIDI controller for enhanced control and customization (recommended for advanced users)
Please note that these are the minimum requirements for VoiceQ to function. For optimal performance and to handle more complex projects, it is recommended to exceed these specifications where possible.
With these fundamentals in place, you're ready to embark on your VoiceQ journey. Whether you're a seasoned professional or just starting out, VoiceQ's intuitive interface and powerful features will empower you to create high-quality audio productions with ease. If you have any further questions, feel free to explore our comprehensive support resources or reach out to our dedicated support team. Happy dubbing!
Users will need to sign up and register for an iLok account to use our products. Select the link to register your details and create a user name.
Be sure to save your ilok ID as it will be required when opening your VoiceQ application.
Users will need to download the ilok manager application and follow the installation process. Select the link to download the latest ilok Manager.
Once you have installed the application you need to open it and log in to save your details.
If you are managing multiple iLok accounts and need help sorting out a backend management system, please feel free to contact our team to get started with managing licenses.
Users will then need to either sign up for a trial of their chosen product or purchase a product from our purchase portal.
Once paid the user will then receive confirmation of a license deposit to their ilok (used in registration) via email.
The user will then need to open iLok Manager and drag the license to either their device, ilok key USB or assign it to ilok Cloud to use the applications.
Once assigned the user will need to confirm the license activation and select 'OK'
Users will need to download the application from the VoiceQ Releases portal and get started.
Once the download is completed you will have a .DMG file. Open the DMG file and drag the 'VoiceQ Application' to your applications folder.
We have included a demo project for you to view in the DMG as well as example scripts to use in your projects.
We have a variety of implementation support tools for new users. This included; detailed user guides and getting started tutorial videos located in our Support Portal.
When opening VoiceQ feel free to sign into VoiceQ Cloud. If you do not have a VoiceQ Cloud account or would like to add one feel free to sign-up on the VoiceQ Cloud website. If the user does not wish to sign up they may opt to deselect the 'Show login window automatically' checkbox option.
Users can opt for a range of certified courses via Udemy which provides guided online video courses. These include certifications for Adaptors, Directors, Engineers and Actors.